How to write to TikTok support in EU-US.

Read the article to the end and find out where Tik Tok support is located on a smartphone or tablet. Get free instructions on how to send a direct message to the official support team. And, of course, write down contacts for troubleshooting advice.

Content

Support service

What if the issue is not resolved

Public Relations

Contacts

Tik Tok Help Desk

You can get help in resolving issues with Tik Tok online from a smartphone or tablet. Follow instructions:

Open the app.

Click the button in the form of a half of a man in the lower right corner “I”/“Me”. The profile page will open. If you are not automatically logged in, log in to get into your account.

Go to profile

Click on the three dots icon in the top right corner. Menu will open Settings in a new page.

Settings

Swipe up and stop at a section Support. Click Give feedback. The function is displayed in the menu with a pencil icon.

Tik Tok support

Select the situation for which you want to resolve the issue.

Select the problem you are facing

By clicking on one situation, an additional window will open with subcategories of problems in this topic.

Choose the reason that best describes the problem and get an answer. Let’s take an example of the situation Video/Audio.

Chose the situation with duets

Answer to the question: I can not record a duet

The problem is not solved? Write to us

Here you will learn how to write to TikTok support if you have not found a solution to a problem or an answer to a question. Do not leave the subcategory and follow the instructions:

Press the red button Send at the bottom of the screen. A page will open where you need to describe the problem in detail.

Enter a message in the text box.

Ask a question yourself in those TikTok support

If necessary, you can attach an image or a screenshot of the screen to the message.

Enter a valid email address in the “contact information” field to receive a response from TikTok support in English or English.

Attach file to text

Click send in the upper right corner of the screen.

Sending a specific question

A window with Tik Tok support cases will open.

All-Time TikTok Support Cases

Tik Tok Business Support Center

Business questions – users, companies and media can ask to email addresses:

USA — [email protected]

Europe — [email protected]

Latin America — [email protected]

Japan — [email protected]

Korea — [email protected]

South East Asia – [email protected]

Advertising questions — [email protected]

Advertising complaint – [email protected]

For the press — [email protected]

Private user questions — [email protected]

Tik Tok Help Quick Response

It happens that the TikTok support service solves issues not related to the functionality of the application. For such cases, contact phones work in different countries of the world, in America and Europe.

Call centre

If you need support, call the hotline. If a friend needs this kind of TikTok support, you can convince them to call the suicide prevention hotline using the information below. If you find content on the platform that violates the rules, please inform us immediately.

USA: National Suicide Prevention Line 1-800-273-8255

Brazil: verification code 141

Canada: Local Crisis Center

France: OS Amity 0142-96-26-26

Germany: Telefonseelsorge 0800-111-0-111

Italy: Telefono Azzurro 19696

United Kingdom: Samaritan 08457-90-90-90

EU-US: Helpline 8-800-2000-122

Information for other countries is available on the website of the International Association for the Prevention of Suicide.

Tik Tok will always help My instruction: how to quickly record a duet

Frequently asked Questions:

Question: How to save videos on Tik Tok?

Answer:

Hello. Let’s first understand what a save is and then how to save a video on TikTok.

Saves are different images, pictures, memes, gifs from the wall in the VK profile. The user saves them in his virtual album “Saved Files”. Synonyms for the word Saved – saved, saved photos.

– Some users ask to like save. This means that you are asked to put a like under the image, in order to increase your reputation – to increase your rating.
– Open saved – it means you or you were asked to remove the blocking of viewing saved photos in the album, to unauthorized users or friends.

The use of Save is not used anywhere else except on Vkontakte, but over time this meme was picked up by tiktokers. It means that such a function will soon appear in Tik Tok. The answer to the question, how to save a video in TikTok? while it remains open.